By accessing our website, using our services, or communicating with Holistic Healing Heroes (“we,” “us,” or “our”), you agree to the following Terms and Conditions.

1. Nature of Services

Holistic Healing Heroes provides holistic wellness education, coaching, supplements, and supportive services intended to promote general well-being.

Our services:

-Do not replace medical care
-Do not diagnose, treat, cure, or prevent disease
-Are not a substitute for professional medical advice

Always consult a licensed healthcare provider regarding medical decisions.

2. HIPAA & Protected Health Information (PHI)

Holistic Healing Heroes is committed to protecting your privacy.

Important Notice Regarding Text Messaging:

SMS and email communications are not fully secure

Please do not send sensitive medical information via text message

Text messages may include limited information such as:

-Appointment reminders

-Order or account notifications

-General wellness education

-Program updates

We do not request or transmit full medical records, diagnoses, or test results via SMS.

If protected health information (PHI) is required, communication will occur through secure methods when applicable.

3. SMS Messaging Terms (A2P 10DLC Compliant)

By providing your mobile number and opting in, you consent to receive SMS messages from Holistic Healing Heroes, which may include:

-Appointment reminders

-Wellness education

-Program updates

-Order notifications

-Customer service messages

-Promotional messages (only if explicitly opted in)

Message frequency may vary.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

4. Opt-In Methods

You may opt in through:

-Website forms with checkbox consent

-Booking or intake forms

-Keyword enrollment (e.g., texting START)

-Written or verbal authorization

All opt-ins are logged and stored in accordance with carrier requirements.

5. Opt-Out Instructions

You may opt out at any time by replying: STOP

You will receive a confirmation message and will no longer receive SMS communications unless you re-subscribe.

Supported opt-out keywords include: STOP, END, CANCEL, UNSUBSCRIBE, QUIT

6. Help & Support

For assistance, reply: HELP

Or contact us at:

📧 [email protected]

📞 480.330.3242

7. Privacy Policy

We respect your privacy and take reasonable safeguards to protect your personal information.

We do not sell, rent, or share your personal data

Information is used solely for business operations and communication

Data is stored securely within our CRM systems

Please review our Privacy Policy for additional details.

8. Payment & Refund Policy

Payment terms and refund eligibility are disclosed at the time of purchase or enrollment. Refunds, if applicable, are subject to the specific program, service, or product purchased.

9. User Responsibilities

You agree not to:

-Provide false or misleading information

-Use our services for unlawful purposes

-Abuse SMS messaging systems

-Attempt unauthorized access to our platforms

10. Limitation of Liability

Holistic Healing Heroes shall not be liable for indirect, incidental, or consequential damages arising from use of our services, educational materials, or communications.

Participation in wellness programs is voluntary and at your own discretion.

11. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Continued use of our services constitutes acceptance of updated terms.

12. Contact Information

Holistic Healing Heroes

📍 3346 West South Butte Rd. Queen Creek AZ 85144

📧 [email protected]

📞 480.330.3242